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Unfair charges from payroll firms -
30 March 2009

On a number of occasions this year we have had new clients complaining about the service received from the outgoing provider. When serving due notice to the existing provider a customer expects that the contract will come to an end and that the new provider will liaise with the previous provider to ensure a smooth and accurate transfer of data.

Providers now seem to be spotting this as an opportunity to levy exorbitant charges to provide information. read the full details

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