Will the service be reliable?

When you provide an outsourced payroll service you have to get your customers payroll right, on time and every time.

• If you don't you won't keep those customers
• Your customers won't refer new customers to you
• Your customers won't pay for the service

So being reliable is essential to running the service. An outsourced payroll service must provide processing accuracy, adherence to deadlines and speedy problem resolution.
 
If you are in a specialist sector, such as education, where there are additional payroll complexities, look for a provider with a track record in this area. See our specialist payrolls