Phyliss Downs

Phyliss has worked in payroll for over 40 years, the last eighteen years being at the Grimsby Institute. She was responsible for running 3 payrolls, the biggest being for over 1300 staff. The Institute being an educational establishment meant that Phyliss was dealing with the Teachers Pensions Scheme and the Local Government Pension Scheme on a regular basis providing them with all the information they required. This included helping staff with their pension queries from the schemes.

Payroll Superpower: Having the patience of a saint and never being too busy to help anybody who is struggling.

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