Client Guarantees

Client Guarantees

Without happy customers, we don’t have a business – it’s as simple as that.


As we have grown, we have put in place a 5 point Customer Charter to ensure the levels of quality personal service are maintained for all our clients.

Customer Charter

Deadline guarantee

We guarantee that we will meet all of your pay dates when you provide information in the agreed timescales.

Compliance guarantee

We will guarantee that your end-of-year returns are filed on time.

Confidentiality guarantee

Our investment in information security, means you have peace of mind that all your staff’s personal data is secure.

No surprises guarantee

Our pricing structure is simple with few occasions where additional charges are made. We guarantee to agree with you in advance before incurring any additional fees.

Price guarantee

Our contracts are fixed annually. There are no further increases.

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