dataplan payroll services

The customer service you deserve

The customer service you deserve
Stewart Waddell
Written by
Thursday, 07 November 2013 00:00

Last week saw another spike in enquiries from companies who are telling us they are fed up with substandard payroll service from their current payroll provider

Issues often being reported include

  • Impersonal service as the customer has no direct contact with a payroll professional
  • Poor service with high error rates made even more painful when the invoice lands.
  • Slow response in dealing with urgent payroll matters, in some cases weeks waiting for a response to communications
  • Overseas call centre with no understanding of their business or payroll account

At Dataplan we like to do things differently, we pride ourselves on first rate customer service, we are not happy unless you are!

Take a look at our 7 point customer guarantees

If you are experiencing all of some of the above come and see how different things can be and ask for a payroll quote 

Stewart Waddell

Stewart is our Operations Director and is responsible for making sure everything runs smoothly for all 1000+ customers. Stewart also manages our systems and staff. He also helps with the development of Dataplan's innovative technology solutions like our ePayslips solution and VERA HR to name a few.

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dataplan payroll services