dataplan

Customer Service, Personal, not a help desk

Customer Service, Personal, not a help desk
Kay Graves
Written by Kay Graves
Friday, 22 April 2016 16:03

Great customer service is something that every business strives for. It builds reputation and boosts customer loyalty. Your client needs to feel confident that your business will deliver top quality service. Customer service separates a great businesses from the rest.

Only the best is good enough!

When you satisfy your customers, they not only help you to grow by continuing to do business with you but recommend you to friends and associates. Word of mouth recommendations are extremely valuable.

A quote from well-known customer service and customer experience advocate Bill Quiseng encourages organizations to “work as hard to keep a customer as you do to find a new one".

 

Introducing our new team

At Dataplan Payroll Ltd we listened to our most vital asset ‘Our Customers’ and are excited to announce that we have just launched our own’ Customer Care Team’ because our customers deserve the very best !

Our Team care passionately and are committed to providing excellent customer service to all of our clients, not just because it’s the right thing to do, but because they really do care.

We are here for you 24/7 365 days a year, either on the phone, website, Facebook and Twitter. Our Team want to help you to get the best from the service we provide. If you have a query or problem we will take ownership to resolve and keep you updated on our progress.

Our Aims

We deeply value our Customers relationship with Dataplan and are committed to providing them with the highest level of service.

We aim to provide a seamless customer experience that results in a long term and profitable customer relationships.

 

Your view counts

We would like to hear your comments, with our annual Customer Survey review. Let us know how we look after your payroll. We welcome your feedback as it forms the basis for us to exceed expectations.

 

Can we help you?

As a testament to our striving for perfection, Dataplan Payroll Ltd want to provide all our customers with a point of contact for any queries, comments, feedback or concerns.

If you want to contact any of our dedicated customer care staff please email them at

Kay Graves

Kay joined Dataplan in September 2015 as a project co-ordinator. Previous to this she enjoyed a 35 year career in the Banking profession and stepped into payroll excited for a new challenge.

In her spare time she enjoys Biking, Walking & Skiing.

Payroll Superpower – Customer Service; Three and a half decades of face to face customer relations has imbued Kay with the ability to alleviate all sense of worry with her super calming techniques.

dataplanpayroll.co.uk

Latest from Kay Graves

Want Super Hero Customer Service?

Get a quote
dataplan
f0d8