Taking over a payroll mid tax year is now quite a complex procedure. With 4 NI bands to split out, changing payroll provider is not as simple as getting copies of the last set of reports and payslips. However, it is difficult to see how any payroll provider using software accredited to the HMRC Payroll Standard cannot provide this information within a few minutes.
Our conclusion? This practice of charging extortionate figures for information is tantamount to daylight robbery.
In this specific instance our client (20 employees) had already served a 6 month notice period and are now facing a £500 charge and the feeling that they are being held to ransom.