• Meet our customer service heroes – National Customer Service Week 2020

    Written on 06 Oct 2020 by Rachel Cooke

    National Customer Service Week, founded by the Institute of Customer Service, is a week-long event that brings to the forefront the importance of customer service in any business…

  • Meet Dataplan's Customer Service Team

    Written on 05 Oct 2020 by Rachel Cooke

    National Customer Service Week is an annual event encouraging businesses to reflect on and encourage excellent customer service within their organisations. This year the week…

  • HMRC are cracking down on furlough fraud

    Written on 23 Sep 2020 by Rachel Cooke

    Since we first began discussing the Coronavirus Job Retention Scheme (CJRS) when it was announced in March 2020 in our original blog post “Coronavirus Job Retention Scheme – What…

  • Dataplan Stan & the original payroll heroes

    Written on 11 Sep 2020 by Rachel Cooke

    On the final day of National Payroll Week 2020 we decided to look at what it means to be a payroll hero. In our last post “NPW20 – What do our payroll heroes say about working…

  • NPW20 - What do our payroll heroes say about working through lockdown?

    Written on 09 Sep 2020 by Rachel Cooke

    In our first post “National Payroll Week 2020 – Celebrating our incredible payroll heroes” we talked about the amazing things that our team have been able to achieve throughout…

  • We wrap around you! Integrating with your existing systems

    Written on 09 Sep 2020 by Stewart Waddell

    So now you’re at that stage where you are thinking about outsourcing payroll but worry how this is going to work with your current Time and Absence (T&A) and HR Management…

  • National Payroll Week 2020 – Celebrating our incredible payroll heroes

    Written on 07 Sep 2020 by Rachel Cooke

    Whilst 2020 has been an unprecedented year for us all, for the payroll profession it has presented extreme challenges that have required us to earn our name of “payroll heroes”…

  • Government clarifies rules on SSP & shielding

    Written on 26 Aug 2020 by Rachel Cooke

    In our recent blog post ‘Shielding employees are no longer eligible for SSP’ we covered an ambiguous Government update issued via an Employer Bulletin which suggested that since…

  • Student Loan Thresholds for 2021/2022

    Written on 17 Aug 2020 by Rachel Cooke

    In a recently released news story published on the Gov.uk website updates to student loans interest rates and payment thresholds have been announced for the tax year 2021/2022.…

  • New law protects furloughed workers statutory redundancy payments

    Written on 14 Aug 2020 by Rachel Cooke

    In a recently released Employer Bulletin published on Gov.uk an update from the Department for Business, Energy and Industrial Strategy was released. The update details the…